Shipping policy
Processing Time
All orders are handmade and typically processed within 2–5 business days (excluding weekends and holidays).
During restocks, promotions, or busy periods, processing times may be slightly longer.
Shipping Times
Estimated delivery times:
Canada: 2–10 business days
United States: 5–12 business days
International: 7–21 business days
Shipping times are estimates provided by the carrier and are not guaranteed.
Tracking
Tracking information will be emailed once your order has shipped.
Please allow time for tracking updates to appear.
Shipping Disclaimer
Once your order has been shipped, we are not responsible for:
• Carrier delays
• Lost or stolen packages
• Delivery delays caused by the shipping carrier
• Incorrect addresses provided at checkout
• Customs delays (international orders)
Please ensure your shipping address is correct before placing your order.
Temperature Notice
Slime may melt in hot weather or become stiff in cold weather during shipping. This is normal and does not affect the quality of the slime.
This can be fixed using the included activator or by allowing the slime to rest at room temperature.
This is not considered a defect and does not qualify for refunds.
Returned Packages
If a package is returned due to an incorrect address or failed delivery attempt, the buyer is responsible for reshipping costs.
Contact
If you have any questions about shipping, please contact:
support@royalslime.com
Response time:
1–2 business days
Agreement
By placing an order, you acknowledge and agree to our shop policies.